Monday, November 21, 2016

Eye-opening lessons learned by a physician when he ended up as a patient!

This article is based on an emotional lecture delivered by Dr. Philip Katz at the American college of Gastroenterology 2016 annual conference at Las Vegas, Nevada.[1] All of us as physicians have very little experience of what it feels like to be on the ‘other side of the bed’. Dr. Katz    6′ 3″, 195-pound, 60-year-old gastroenterologist is a Clinical Professor of Medicine at Sidney Kimmel Medical College at Thomas Jefferson University, and Chairman of the Division of Gastroenterology at Einstein Medical Center in Philadelphia, PA. Till now he has not spent a single day in hospital as a patient.

"My view from the other side of the bed has given me insight into a part of medicine that I'd never experienced," Dr Katz said during the David Graham Lecture he delivered here at the American College of Gastroenterology (ACG) 2016 Annual Scientific Meeting.

He was very healthy, did not have any chronic disease, did not take any regular medicines except statin to manage hypercholesterolemia. On evening of October 4, 2013, he had a sudden cardiac arrest, with barely detectable pulse landing him in ER and subsequently into Cath lab necessitating multistent angioplasty. He went into coma and also has developed flash pulmonary edema and required a balloon pump and extracorporeal membrane oxygenation.

He woke up from his coma ten says after his admission feeling lost, confused, disoriented, perplexed and bewildered questioning himself that was it really happening to him.

Eventually while still in hospital he developed ischemic stricture, had two sigmoidoscopies and needed surgery. During those two months in hospital, he lost 50 pounds, could not eat or walk.
None of his hospital colleagues agreed to do a primary repair for his stricture, so Dr Katz he decided to take a second opinion from a specialist. The surgeon also advised him against primary repair.
He ended up into temporary ileostomy that got obstructed, requiring constant care. At 3 months’ ileostomy was removed only to end in an intra-abdominal hernia with suspected incarcerated bowel needing an emergency repair.  The follow-up needed constant care from his colleagues, nurses and other healthcare professional.

He took a trip to Ireland only to suffer a G.I bleed landing him in hospital from the airport. All in all, it took him 8 months to heal.

Do you believe in miracles? I said, ‘I kind of have to.’ ... But I actually believe I’m alive because of everything good about our profession, I believe I’m the beneficiary of everybody doing their best — not just the best they could. To me, that’s our obligation every day. To be our best no matter how freaking hard our job is. Can it make you a better doctor? Probably. I believe I am. But I wouldn't recommend this as a way to become a better doctor, not in the least.”

This 11-piece advised he offered to his peers from the point of view of physician turned patient.[2]

1.“The lesson there is trust your colleagues. Trust the people who take care of you to have good back-up,” Katz said. “It’s nice to be taken care of by someone you know and trust. ... It may be difficult for them. My bias is it’s better for you as the patient.”

2. “Avoid assumptions about patient knowledge and health behaviors. It is difficult, and challenging, but imperative to treat us as we would treat any other patient; To assume they know nothing is maybe the best idea,” Katz said. “Ignore the physician-patient’s background. ... Acknowledge the background and negotiate care, but then treat them like any other patient.”

3. Remember the niceties: “Utilize the nurses, the technicians, the med-techs ... even the housekeeper can help by being nice and being comfortable and talking to your patient when they’re in the room. It all matters.”

4. “There’s a new normal. ... It’s crucial to remember there’s an aftermath even if small in the big picture. It’s the patient who gets to live with what’s left,” Katz said. “I am normal with minor exceptions but it still feels lousy to have those exceptions. I can’t help it and it helps me take care of my patients to remember that.”

5. “Our systems are not patient-friendly and they never will be. We will not fix all the crap going on in medicine today even though we have to try.”

6. “Explain. Do not make excuses. Don’t apologize ... but be comforting and explain why that needs to be done. It helps,” he said.

7. “Please revisit your outcomes as a physician. We’re expected to be perfect. Obviously, we can’t always be, but we can always be our best if we try. The end result is important but we really need to learn how we got there because the next one might not turn out as well.”

8. “Understand and, in the best way you can, communicate honestly with your patients. Validate their feelings; validate their illness.”

9. “We’ve earned what we earn. We should not in any way suggest that we are not worth what we get. We are worth more. Nevertheless, the expectations of us are high and they’re going to get higher.”

10. “Respect Murphy’s law because it is real. Respect the procedure that you’re doing every single time you do it because you will never, never predict when you will have an adverse event. I expected none of it.”

11. “Compromise as little as possible in your life and work choices. Do as much as you want to do as often as you can. ... If the glass is not at least half full, get another freaking drink. If you have a real bucket list, do it when you can," said Dr Katz. "You can always make another one. There's no rule about only having one he said. Live life to the fullest. Have no regrets. Work your butts off and enjoy your profession.” 





[1] http://acgmeetings.gi.org/
[2] http://www.healio.com/gastroenterology/practice-management/news/online/%7Bd729c7be-c6fa-4b23-b996-7cfdf3711aa1%7D/11-pieces-of-advice-from-the-physician-patient

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